Kedar Guest House is committed to protecting the privacy and personal information of its guests. This Privacy Policy outlines how we collect, use, and safeguard your data when you stay at or interact with us.
1. Information We Collect
We may collect the following types of personal information:
Personal details: Name, contact number, email address, and identification proof.
Booking information: Check-in and check-out dates, room preferences, and payment details.
Payment data: Billing address, transaction details, and payment method.
Feedback: Reviews, complaints, or inquiries provided by guests.
2. How We Use Your Information
Your information is used for the following purposes:
Booking and reservations: To process your reservation and provide services.
Communication: To contact you regarding your booking, send confirmations, or respond to inquiries.
Improvement: To improve our services based on guest feedback.
Legal compliance: To fulfill regulatory requirements, such as maintaining guest records.
Marketing: With your consent, to share promotional offers or updates about Kedar Guest House.
3. Data Sharing
We value your privacy and only share your information in the following scenarios:
Service providers: Third-party payment processors or booking platforms, as necessary.
Legal authorities: When required by law or for security reasons.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Website Usage
If you visit our website, we may collect information about your browsing activity through cookies to enhance your online experience. You can manage cookie preferences in your browser settings.
6. Your Rights
You have the right to:
Access your personal data stored with us.
Request corrections to inaccurate or incomplete data.
Request the deletion of your data (subject to legal obligations).
Withdraw consent for marketing communications.
To exercise these rights, please contact us using the details below.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website or other communication channels.
